I would highly recommend Mark for transportation to local areas. He is prompt, polite and very helpful. Call him if you need a ride. – James B.
The ride was good. Very nice driver. Would hire him again, got his card. – Nicole R.
Today August 6th, 2010, I was getting ready for my doctor’s appointment when I noticed that I could hardly stand or walk and my right knee felt like a large amount of broken glass was in it. So I said to myself I need a ride but everyone I know was either at work or out of town. Then I remembered Helping Hands Transit. I knew it was a little late to call for taxi service, but I did it anyways.
I got a hold of the phone number (540) 808-9847 and wondered if anyone will be available, but right away Mark Cox who is proprietor and driver picked up the phone. I told him my dilemma and immediately he said it is no trouble. I will be there in 15 minutes which gives me more than time to hobble around, finish getting ready, and still be on time for my appointment. Thanks Mark.
When I was ready I called him and he was there in about five minutes. I cannot forget how reasonable the fare was and the courteous service: like opening the door and closing it after I was seated.
Overall it was a great experience. – Hortense S.
At Helping Hand Transit we value your time. We realize that you need to reach your destination on time and the chances of that happening increase with an on time pick up. Call us at 540-808-9847 with that in view, our promise to you the customer is to be at your door fifteen minutes of your scheduled pick up time.
We stand by this promise with a two dollar discount off of your next ride with us if we are late. This promise will be honored at any time throughout our existence. It is our bond with you the customer and a reminder that we will continue to put your schedule first.Read more
Our service stand- is to put our customers first, without regard for their background, wealth or status. Experience our stand by calling us at 540-808-9847 This view of our customers will be evident throughout our organization from management to our drivers.
We will make sure that our customers feel comfortable, special and needed. Beginning with our initial contact, our customer service will be kind, professional and courteous to all of our clients.
You the client must believe that you are the only reason for our existence in our community. This view will continue to be the focus of our organization and you the client. We will do our very best to meet your expectation of professional and courteous service.Read more
Helping Hand Transit, LLC began operation on December 15, 2009 in the town of Floyd Virginia. Our weekly special can be received by calling 540-808-9847 We recognized the need for courteous, caring and professional service to our customers in south western Virginia. The limited nature of transportation in our region prompted our desire to fulfill this pressing need. Our stand is to put everyone first, without regard for their background, wealth or status.
In an effort to accomplish this, we are currently perusing sources of revenue from private and public sources to get our customers to their destination. Our pursuit includes the transportation authority, regional partnerships and individuals locally.
We recognize that transportation is one of the top five reasons for displacement and isolation in our area. Therefore, we accept the challenge of providing comprehensive transportation services to our community. In the foreseable future HHT will implement shuttle service to Roanoke, Blacksburg and the surrounding towns in our region.
Helping Hand Transit has always welcomed the thoughts, advice, donations, volunteer interns and support of any kind from interested persons. We sincerely look forward to being a trusted resource to our clients.